FAQ

How long will my order take?

Usually 5–10 business days after processing. Each product page shows its estimate.

Do you ship to my country?

We ship to Canada, the US, the UK, Australia and most EU countries. If your country isn't available at checkout, contact us.

How do I track my order?

Use the tracking link in your shipping confirmation email.

Can I change or cancel my order?

Yes, within 12 hours of ordering. Contact us right away.

Is checkout secure?

Yes. Payments are processed securely by Shopify and trusted partners. We never see or store your card details.

What if my item arrives damaged?

Send us a photo and we'll replace or refund it, free.

Do you offer gift wrapping?

Not yet, but all orders ship in plain packaging, so gifts stay a surprise.